Your LMSG Fractional CMO
All Fractional CMO customers receive a special commitment from us: Expert advice paired with an ongoing customer experience that is incredibly easy and successful.
Serving as your primary point of contact, your Fractional CMO will become your trusted adviser and will work with you to tailor your campaign parameters based on your organizational goals, objectives and desired outcomes.
Here’s what you can expect from your Fractional CMO customer success experience:
Quick and Easy Onboarding
After your initial 30 minute free consultation, your Fractional CMO Customer Success Team reviews your goals and makes an expert recommendation.
As soon as your purchase process is complete, your dedicated CMO team will reach out to you within 24 business hours. Your Fractional CMO team will ensure an easy, effective and timely creation and execution of marketing strategies, included in your monthly service fee.
Your CMO takes on the biggest tasks of navigating options for you, significantly reducing the time and effort required from you and your team and accelerating your time-to-value.
Support from planning to execution
Our CMO Customer Success experts provide continual support post-onboarding to ensure you are getting real results with our platform not just today, but year after year. As we roll out new features, service updates and more, we’ll ensure you always have access to the latest information in order to maximize your success with the Fractional CMO service.
LMSG’s Fractional CMO team members are subject matter experts in all SMB products and ensure continuous, personalized support so that you get the maximum value from all Fractional CMO services.
Through periodic meetings and reviews, your Fractional CMO helps you to proactively monitor key metrics and ensure you get maximum value out of your marketing efforts. In other words, your CMO is dedicated to helping your campaigns and programs get results, grow your business and achieve your goals.